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Let’s start with a fact that’s an eye opener— Local businesses that rely on third-party platforms for delivery lose 15 to 30% of their profit on every single order. In other words, for every $1,000 they earn, up to $300 never even reaches their account.
Along with that:
- They lose valuable customer data.
- Often lack branding & its reputation.
- Frustrated with limited customization.
- The fear of sudden policy changes.
- They need to work longer hours just to cover costs.
No matter if you're a restaurant owner, a retail or grocery store owner, or a startup, if you are reading this, chances are these problems have occurred to you as well.
And you’ve probably heard the term white label delivery app, maybe in a meeting, or from a friend running a delivery business, and are wondering, is it the answer I’ve been looking for? In one word, yes! Let’s simplify.
1. What Is A White Label Delivery App?
A white label delivery app is a ready-made delivery app created by a tech or a white label delivery solution company that you can rebrand and customize with your logo, name, and colors without creating it from scratch.
2. What Do You Usually Get in a White Label Delivery App?
- Customer App– This is where your customers can effortlessly browse, order, and track deliveries on their smartphones.
- Driver App– It empowers delivery agents to receive, navigate routes, and update delivery status in real time.
- Vendor Panel– This lets merchants or store owners supervise menus, prices, and orders.
- Admin Dashboard– It lets you track all your orders, payments, users, and delivery operations, and gives you a bird’s-eye view of your business.
- Real-time Tracking And Notification– This fosters trust and reduces customer calls by letting customers track and stay updated about the exact status of their order.
- Order And Delivery Management– It improves accuracy and reduces human errors by automating the process from order placement to final delivery.
- Payment Gateway Integration– This makes payment options secure and convenient for customers by accepting payments from multiple methods.
In short, with the right white label delivery software, you get everything you need to operate like a big delivery company under your own brand name.
3. How Does White Label Delivery Work?
- You will select a trusted white-label provider who will guide you in selecting the right plan for your business needs.
- You will customize the app with your logo, colors, and store details so it looks and feels like your own brand.
- You will set up all the necessary integrations, such as payment gateways and CRMs, with the provider’s assistance.
- The provider publishes your app on iOS and Android stores under your business name.
- You will start receiving orders when customers download your app and place an order.
- You will easily be able to manage and grow your business by monitoring performance, understanding customer behavior, and adding new features as needed.
4. Key Questions to Ask Your White Label Service Provider
The food industry is crowded with numerous white-label food delivery app service providers, and selecting the finest one will be the backbone of your business.
Here’s a list of questions to ask your solution provider:
- What level of customization is included in the package?
- Is the app scalable as my business grows?
- What support and maintenance do you offer after launch?
- Are there any hidden or recurring charges?
- How do you handle data security and privacy compliance?
- How does pricing work: flat fee, subscription, or revenue share?
- Do you provide 24/7 customer support and technical assistance?
- What is the frequency of upgrades for bug fixing?
Wrapping Up
Relying on third-party platforms might provide you with convenience in the short term. But a white label delivery app would be your long-term brand asset. The app quietly works in the background, making your delivery operations smooth, professional, and fully yours so you can put your energy where it matters most.
