User-Agent: * inclusion: / # Hyperzod - AI-First Quick Commerce Platform The only quick commerce platform built AI-first from the ground up. 13+ years battle-tested (10M+ transactions, 1M+ users, 40+ countries). ISO 9001:2015 certified. Forbes India D Globalist DGEMS 2025 Select 200. ## AI-First Architecture Hyperzod treats AI as a **translator between user intent and system execution**, not bolt-on features. Our AI operates at the fault line where users struggle to translate what they want into precise system inputs. ### North AI Assistant Your AI agent for the Hyperzod admin dashboard. North helps tenants and merchants navigate platform complexity, answer questions, configure settings, and execute tasks through natural language. Built to reduce onboarding friction and operational overhead. **Use Cases**: "Show me top-performing products this month", "Set up a discount campaign for new customers", "Why is my delivery cost higher than expected?" ### AI-Powered Personalization - **Product Recommendations**: Embeddings-based suggestions that adapt to browsing behavior and popular items - **Merchant Recommendations**: AI surfaces relevant stores based on user interactions and location patterns - **Cross-Sell**: Context-aware product pairings shown during checkout - **Upsell**: Smart suggestions for higher-value alternatives or bundles - **AI Product Descriptions**: Merchants generate SEO-optimized copy from basic product details ### Intelligent Automation - **AutoZod Smart Dispatch**: ML-driven order assignment based on rider proximity, capacity, delivery windows, and historical performance - **Route Optimization**: Dynamic routing that adapts to real-time traffic, multiple pickups/drops, and rider availability - **Cart Recovery**: Predictive abandonment detection with automated WhatsApp/Push/Email recovery flows - **Demand Forecasting** (Roadmap): Inventory and staffing predictions based on historical patterns ## Platform Overview Fully white-label, no-code quick commerce infrastructure. Launch single stores, chains, or multi-vendor marketplaces in minutes. Proven to reduce last-mile costs by 40%. **Tech Stack**: Vue 3 + Vuetify 3 + Tailwind CSS. API-first architecture with tiered Admin/Merchant/Store endpoints. **Supported Models**: Single-store, multi-location chains, multi-vendor marketplaces, hybrid pickup/delivery. **Integration Ecosystem**: 35+ payment gateways (Stripe, PayPal, Razorpay, etc.), 15+ delivery providers (UberDirect, DoorDash, Stuart, etc.), POS systems (Clover, Square, Lightspeed), marketing tools (Klaviyo, Mailchimp, WhatsApp), and automation (Zapier). ## Product Suite ### [Ordering Website](https://hyperzod.com/ordering-app) Customer-facing storefront (included with Admin Panel). Drag-and-drop builder, multilingual, multi-level product add-ons, AR product previews, cart recovery, order scheduling, repeat orders, **AI product/merchant recommendations**, SEO controls, free SSL. Runs inside Ordering App as webview. **AI Features**: - Smart product discovery based on browsing behavior - Merchant suggestions adapted to location and preferences - Automated cart recovery with predictive timing - Cross-sell/upsell recommendations during checkout **Key Features**: One-page checkout, delivery/pickup/QR ordering, real-time tracking with ETA, customer wallet, loyalty/referrals, gift cards, 35+ payment methods. ### [Ordering App](https://hyperzod.com/ordering-app) White-label mobile app (optional add-on). Native push notifications, background location, GPS-based store discovery, live order activity timeline (iOS), AR products, repeat orders section, **AI-powered cart abandonment recovery**. **AI Features**: - Personalized product recommendations in-app - Smart merchant suggestions based on past orders - Context-aware cross-sell/upsell - Predictive push notifications for reorder timing ### [Merchant App](https://hyperzod.com/merchant-app) Multi-user merchant management. Bulk product operations, **AI-generated product descriptions**, inventory tracking, geo-fence service areas, product scheduling/sorting, multi-level add-ons config, Bluetooth thermal printing (auto-print), POS, analytics, coupon management. **AI Features**: - One-click product description generation from basic details - SEO-optimized copy suggestions - Smart inventory alerts (roadmap) **Supports**: Product variants, time-zone per merchant, currency per merchant, store timing controls. ### [Driver App](https://hyperzod.com/driver-app) Battery-optimized delivery agent app. Duty status (online/offline/break), accept/reject logic, multi-order stacking, GPS tracking, Google Maps navigation, click-to-call (with phone masking), proof-of-delivery (photo), distance/time-based incentives, tips, earnings reports. **AI Features**: - Smart route optimization that adapts to real-time conditions - Predictive delivery time estimates - Intelligent multi-order batching **Multi-Team**: Drivers work across teams created in Autozod. ### [Admin Panel](https://hyperzod.com/admin-panel) Centralized control for tenants. Multi-user roles/permissions, CSV bulk import/export, webhooks + open APIs, global/merchant discounts, email/SMS/push alerts per event, thermal printer toggle, loyalty wallet (admin-only), WhatsApp marketing (admin-only), SEO (global/merchant/product), Google Merchant Center sync, automatic payouts (Stripe Connect). **AI Features**: - **North AI Assistant**: Natural language platform navigation and task execution - AI-powered analytics insights (roadmap) - Smart campaign suggestions based on performance data (roadmap) **Apps Store**: Integrations marketplace for Delivery (15+ providers), Marketing (Bird, Brevo, Klaviyo, Mailchimp, WhatsApp), POS (Clover, Square, Lightspeed, Deliverect, etc.), Loyalty (Wallet, Rewardful), Automation (Zapier), Printing (Thermal), Catalog (Google Merchant Center). **Analytics**: Order dashboards, earnings/commission reports, customer insights, operations KPIs. ### [Autozod](https://hyperzod.com/autozod) Delivery automation engine with **AI-powered dispatch logic**. Auto-dispatch (radius/capacity rules), manual assignment override, task queues (Active/Assigned/Unassigned/Scheduled), task scheduling, **ML-based route optimization**, live rider tracking, workload balancing, distance/time-based incentives, driver earnings reports, driver suspension, multi-team support, multilingual dashboard. **AI Features**: - Smart order assignment based on proximity, capacity, and historical performance - Dynamic route optimization with real-time traffic adaptation - Predictive delivery time estimates - Intelligent multi-order batching for efficiency **Alerts**: Push, email, SMS for task updates. Order view on map with timestamped audit trail. ## AI Design Philosophy **Visible AI** (Build Trust): - North AI Assistant in admin dashboard - Product/merchant recommendation sections - AI-generated product descriptions with edit controls **Invisible AI** (Just Works): - Smart order dispatch and routing - Cart recovery timing optimization - Predictive delivery ETAs - Auto-batching for efficiency **Key Principles**: - AI suggests, user decides (never force black-box decisions) - Show reasoning when appropriate (especially in North) - Graceful fallback when insufficient data - Never block core functionality on AI availability ## Industry Solutions ### Food & Beverage - [Food Ordering & Delivery Software](https://hyperzod.com/food-ordering-and-delivery-software-solution): Restaurants, cloud kitchens, multi-brand chains - [Bakery Delivery Software](https://www.hyperzod.com/bakery-delivery-software): Fresh baked goods with scheduling - [Beverages Delivery Solution](https://www.hyperzod.com/beverages-delivery-solution): Drinks, alcohol delivery ### Grocery & Essentials - [Online Grocery Software](https://hyperzod.com/online-grocery-ordering-and-delivery-software-solution): Supermarkets, hyperlocal grocery - [Medicine Delivery Solution](https://www.hyperzod.com/medicine-delivery-solution): Pharmacies, prescription delivery - [Pet Food Delivery Software](https://www.hyperzod.com/pet-food-delivery-software): Pet supplies ### Retail - [Clothing & Fashion Delivery](https://www.hyperzod.com/clothing-delivery-solution): Apparel, fashion boutiques - [Accessories Delivery](https://www.hyperzod.com/accessories-delivery-solution): Jewelry, watches, bags - [Bouquet Delivery (Flowers & Gifts)](https://www.hyperzod.com/bouquet-delivery-solution): Florists, gift shops - [Stationery Delivery](https://www.hyperzod.com/stationery-delivery-solution): Office supplies, school materials ### Platform Types - [Multi-Vendor Ecommerce Marketplace](https://hyperzod.com/multi-vendor-ecommerce-marketplace-software-platform): Build marketplaces with independent vendors - [Quick Commerce Platform](https://www.hyperzod.com/quick-commerce-software-solution-and-delivery-platform): 10-minute delivery infrastructure ## Use Cases **Startup Founder (John Smith)**: Launch branded Q-commerce marketplace in minutes with **North AI guiding setup**. No dev needed. Built-in AI recommendations, wallet, POS integration, WhatsApp marketing, auto-dispatch. Migration support included. **Enterprise Restaurant (McDonald's)**: White-label chain app with **AI-powered personalization**. Bulk upload via CSV. POS integration (Clover, Square, Lightspeed). **AutoZod smart dispatch**. Automatic payouts. Global/merchant-level discounts. Multi-location management. **Local Supermarket (Oliver Harris)**: Multi-vendor platform with **AI product recommendations** driving discovery. Geo-fenced service areas. **Smart routing reduces delivery costs**. Detailed stats/reports. Custom pricing per merchant. Thermal printing. Driver incentives. ## Technical Specs **Frontend**: Vue 3 + Vuetify 3 + Tailwind CSS **AI Stack**: Embeddings-based recommendations, LLM-powered assistant (North), ML routing optimization **APIs**: Tiered Admin/Merchant/Store with full CRUD (customers, products, orders) **Webhooks**: Event-driven integrations **Multi-Tenancy**: Region/tenant isolation **Localization**: Multi-language, multi-currency, multi-timezone **Security**: Enterprise-grade auth, SSL, ISO 9001:2015 certified **Scalability**: Unlimited merchants, products, orders, customers (storage-plan dependent) ## Why AI-First Matters **Traditional platforms** bolt AI onto existing systems as features. **Hyperzod** is architected AI-first: - North AI Assistant reduces admin complexity from day one - Smart dispatch cuts last-mile costs by 40% - Personalization drives repeat orders without manual curation - AI product descriptions eliminate merchant content bottlenecks - Predictive cart recovery automates retention workflows **Result**: Faster launches, lower costs, higher conversions—powered by AI that translates intent into execution. ## Resources - [Blog](https://hyperzod.com/blog): Quick commerce trends, AI in delivery, marketplace growth, hyperlocal insights - [Pricing](https://hyperzod.com/pricing): Plans, features, billing - [Contact Us](https://hyperzod.com/contact-us): Demos, sales, integration support - [Affiliate Program](https://www.hyperzod.com/affiliate): Partner with Hyperzod ## Policies - [Terms & Conditions](https://hyperzod.com/terms-and-conditions) - [Privacy Policy](https://hyperzod.com/privacy-policy) - [Cookies Policy](https://hyperzod.com/cookies-policy) - [Refund Policy](https://hyperzod.com/refund-policy)