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Why is White Label Food Delivery App Ideal for your Business?

Physiological needs, of which need for food is the most basic one, ought to be satisfied anyhow. Quite interestingly though, contemporary businesses and consumers cannot look anywhere for it beyond white label food delivery apps.”

1. introduction

The world is full of modern consumers who are responding exceptionally well to the needs generated by today’s food delivery apps. Knowing that the human need for food is one of the most pressing ones, businesses into the food delivery space have been making rampant sales by providing the customers, delicacies of their choice. Food, as a matter of fact, is the most essential thing a person needs to survive, and with white label food delivery apps being around, they don’t have to look too far away to relish sumptuous food items.
With smartphones in hand, easy access to the internet and too many food delivery platforms to choose from in the twenty first century, the consumers lately, have realized this need even more, often on a daily basis. In fact, food ordering and delivery services through mobility solutions have made it easier for people to cherish their meals conveniently at their designated places- be it home, office, outdoors, on the transit or anywhere else.
With a surge in demand for online food ordering, it would be apt asserting over here that food delivery software and apps have certainly simplified many a business and consumer lives and have provided readily available solutions to them. Attribute it to giants like Uber Eats and Grubhub that have perfectly weaved technology and convenience together and have made it easy for consumers to instantly order their favourite meals via different mobile apps. To facilitate this convenience and keep the revenue cycle intact, relatively new entrants in the market have to consistently brainstorm and come up with innovative ideas. This has led to the rise of white label food delivery apps.
White label food delivery apps, by virtue of their ability to cater to all sort of delivery demands, have extended great support to food businesses who have been satisfying consumer needs quite successfully over the last few years or so. Remember, the covid19 pandemic times that struck us all in the first quarter of 2020 and home contained everyone? Or don’t you remember the social distancing times when sitting together and having food with your near and dear ones became the most wanted thing and nothing short of a luxury?
It must have been some white label food delivery software/food delivery app who met your hunger needs back then. So, what’s a white label food delivery app that has come to our rescue when it was needed, an app that we as consumers have often wishfully resorted to, and an app that is reaching out to increasing number of consumer households every day. Let us know about them.

2. Knowing a white label food delivery app like the back of your hand

2. Knowing a white label food delivery app like the back of your hand

It must have been some white label food delivery software/food delivery app who met your hunger needs back then. So, what’s a white label food delivery app that has come to our rescue when it was needed, an app that we as consumers have often wishfully resorted to, and an app that is reaching out to increasing number of consumer households every day. Let us know about them.
The white label food delivery app provides solutions intended at empowering businesses to offer great online delivery support at an unmatchable pace. A white label delivery solution is ideally a prebuilt app solution that includes all the essential modules to start running your delivery business online.
All in all, with an efficient white label food delivery software or app available at a business’s disposal, solutions are easy to find and doorstep deliveries are facilitated to the core. But the question is- how easy is it to find a food delivery app that perfectly fits a business’s bill?
The following checklist of white label food delivery app features can serve as a strong basis for businesses to figure out the best app for themselves. As interesting and enriching the white label food delivery app experiences are becoming, so are its features. Let us have a look at them.

3. Interesting and noteworthy features of a white label food delivery app

3. Interesting and noteworthy features of a white label food delivery app

a. Ordering App

Ordering app Screen 1
  • Simple sign up- The most fundamental thing to take care of while choosing a white label food delivery app is to ensure that its operations are simple and easy. Complex and lengthy sign-up processes render the app useless.
  • Smart product discovery- Intelligence in apps is a thing to be cherished. The one you intend to buy for your business can smartly and instantly make available the products of customers’ choice. This feature can help your business stay distinguished and ahead of others.
  • Quick ordering- Apps that inherently and by virtue of mechanized processes facilitate quick ordering of products give advantage to businesses. Hence, it’s important to look for this feature in apps.
  • Multiple payment options- Customers of today coming online from diverse backgrounds look for multiple payment options on food delivery apps. While some may prefer making cash payments, others may look for secure payment gateways viz a viz Stripe, PayPal and Coinbase. Having a white label food delivery app that has PayPal, Stripe, etc., integrated into the software can be a bang for the buck as they really provide transactional ease and convenience of the next level. Businesses should ensure the availability of such advanced payment services and multiple payment gateway options to avoid any transactional bottlenecks.
  • Live order tracking- Who doesn’t like to be notified about the progress their order makes? Right from ordering the food, it getting prepared and to it getting ready for delivery, a great white label delivery app provides live order tracking feature to its customers. This can help businesses stay procedurally transparent and ensures customers about the right timing of their delivery

b. Driver App

  • Route optimization through Live GPS tracking- Tracking the location in real time through GPS is a feature of highly efficient food delivery software and apps that acts as an icing on the cake for onboard businesses. Such a feature helps display the most optimized route to the driver and speeds up the process of reaching the merchant and the customer. So, it’s really important to ensure your business avails this feature.
  • Task dashboard- This feature makes deliveries easy for the drivers. Through this feature, orders are received on the driver app which helps the driver to know the details of the ordered food item, the merchant and customer’s address, etc. This, along with route optimization feature, helps the drivers in making an assessment of how quickly they can pick and deliver a particular ordered item.
  • Task report- As is the case with every task performed that there needs to be a report card, so is with this feature. Herein, the driver can view the history of the orders and deliveries made by him. A detailed report of what has been achieved by the delivery drivers further motivates him to do better and achieve more delivery milestones.
  • Driver wallet management- Wallet management for drivers is a feature of selected white label food delivery apps. Through this, drivers can track the earnings they have made through deliveries. Just a single tap and click, and they are good to find how much they have earned.
  • Instant notification- In this fast-paced world of superfast deliveries of delectable food items, instant notifications about an order are accepted with a warm embrace. Customers of all sorts and backgrounds like to be notified instantly for what they order. So, picking up on a white label food delivery app that can instantly notify can be an added advantage. To put an example in point over here, Hyperzod relies on firebase- an app backed by google, as a service provider in order to provide push notifications.

c. Merchant App

  • User-friendly interface- The more user-friendly is the interface, the increased the likelihood to attract users naturally to your business. Prior to choosing any food delivery software or app, it must be ensured that the interface is easy to handle, appealing and user friendly. So, businesses must be mindful while making a choice between various white label food delivery apps.
  • Instant ordering and approval facility- We are living in an age where online orders and deliveries are met instantly. Any business caught lacking on that front shall suffer and hence no business will like that. To assist such facilities of instant ordering and approval, automation plays a pivotal role viz a viz- ‘auto confirmation of orders’ and ‘auto assignment of drivers.’ These features then can help you stay distinguished. So, to ensure that the software you plan to have, has such features, is business prudence.
  • Real time notification- Real time notifications provide a lot of power to businesses since they can be notified of all the updates and progress in real time. This makes the business more responsible in terms of discharging their duties and helps work on any form of deviation from the intended course. Such a feature empowers the app with customizable notification settings that make sure that the notifications do not go unseen.
  • Order reports and detailed order statistics- This feature in food delivery software and apps enables the merchants to have access to a detailed analysis of all the orders that are there- both pending and delivered. By having detailed order reports and statistics, merchants with the help of strong analytics can further put their best foot forward in devising marketing strategies and plans, as they have a comprehensive know-how of the customers’ orders, sales generated, ratings secured, etc. For instance, how frequently a customer makes an order? Or which particular fast-food item is being ordered the most? How many sales are generated? etc. Such a feature in a white-label food delivery apps collects all the valuable data while it manages the orders. It shows the most important and relevant statistics using charts and figures.

d. Admin Panel

  • A neat dashboard for statistics- Having a neat and categorically classified dashboard for all the products can be any businesses’ dream. This can have other businesses envying you. So, it is suggested that before choosing a food delivery app, go for the one that offers a neat and classified dashboard to make the most of statistics and improve business decision making.
  • Multi level access- This feature empowers businesses to freely manage their business operations happening across different levels. This is one of the most sought features for businesses that have quick scalability prospects.
  • Product management- A wide array of products can get difficult to manage on the delivery app if it is substandard. A robust white label food delivery app provides great ease of managing a wider portfolio of products.
  • Radius based setting- This feature helps businesses stay distinguished in the highly intensive marketplace. The food delivery app, backed by a robust software, looks for the nearest stores and merchants through radius-based settings. This helps lower delivery costs and saves a lot of time.
  • Real time monitoring- Admins, through this feature, exert great control over what they want. By having a bird’s eye view of everything that is happening as a part of their business activity, they can keep a close watch on them. Instant updates on the happenings of business keeps everything in perfect control.
  • Geofencing- With geofencing feature, you can inform customers if there’s high traffic at the restaurant and you can’t serve their order at the moment. This way, you’ll effectively manage their expectations and ensure you don’t rub them off the wrong way. Geofencing enables a business to avoid deliveries of those areas that may be hassling for them. This can be so done by drawing a fence that limits deliveries to a particular area only. This feature helps businesses stay alert and efficient.
  • Absolute control- This feature grants you full access to change settings or fix business related issues, at various levels, thereby providing a complete and absolute control over every event of your business.

4. Who all can go for a white label food delivery app

4. Who all can go for a white label food delivery app

White label food delivery apps can come in pretty handy for the following parties-

Single restaurants

 Aspiring businessmen

Food delivery start-ups

Culinary entrepreneurs

5. The existing scenario of white label food delivery apps and associated services

5. The existing scenario of white label food delivery apps and associated services

When they say necessity is the mother of all inventions, how right are they? Perhaps, a lot. Were there no pandemic like situations across the length and breadth of the globe and growing sedentary habits of worldwide consumers, the need to get instant delivery of food would not have been felt. With the same token of urgency, white label food delivery apps would not have acquired the present shape and position. They have actually succeeded a lot of things and contemporary consumers and businesses are literally drooling over the utilities of a white label food delivery app.
It would not be wrong to assert that such has been the utility of white label food delivery apps that modern day business owners and new start-ups are going ga-ga over it. They are indisputably choosing white label solutions over independent branding. Because of such preferred and predominant choices of theirs, white label branding is gaining huge global popularity with each passing day as the tech world readies and braces itself up to develop at an even faster pace.
Previously, a considerable amount of time was spent on the development of online tools, testing of the products, beta-testing with real people, marketing, advertising, promoting and delivering, etc. However, this scenario has witnessed a significant change in today’s fast paced times. Today if you want to market and position your product better, you don’t have to worry about building your own online resources. All that is required on your part as a contemporary business is to reach out to and integrate with a white label food delivery app to solve all your delivery problems.

6. White label food delivery app for your business- Worth one’s weight in gold

6. White label food delivery app for your business- Worth one’s weight in gold

Putting across simply, white label food delivery apps, as of modern times, are highly valuable. As time passes, they are only going to get dearer. Though the number of reasons to get your business running via a white label food delivery app cannot be contained to just a few, it is important to know the principal ones that are compelling businesses into it day by day. Afterall, finding a platform for your business to get going was never this easy.
Let us gain important insights as to how white label food delivery apps can give many businesses a bang for their buck and can turn the tide in their favour with utmost ease.
Low overhead costs: Getting your business onboard an efficient white label food delivery app can really help economize overall costs. With them in place, restaurant owners and culinary entrepreneurs can eliminate huge overhead costs that may otherwise go in setting up a different team for building products or managing online promotions.
Boosts brand visibility: Branding is a thing that is often a precursor to all businesses that aspire to succeed. So, who wouldn’t like it? White label apps, by virtue of their increasing popularity, provide businesses with immense power and opportunity to make their brands come upfront and increase their visibility. Choosing a white label solution is a prudent and quick way to put your food delivery business in front of a large target audience and increase the brand’s visibility.
Easy customization: White label food delivery apps are highly flexible and hence adaptive in terms of offering what their customers want. To cope up with evolving demands and transforming consumer taste, restaurants and new age entrepreneurs can add new features to a white label solution and customize it as per their business requirements. Moreover, they can advertise their products and set pricing plans as per their needs to generate more revenue. On the whole, reaching out to customers through well planned adaptation/customization and promoting new products becomes easy with a white label food delivery app.
Time saver: ‘What is meant by the saying- time is money?’ Practically mentioning, developing a food delivery app for your restaurant can be a strenuous and time taking task, wherein every additional minute wasted is an opportunity lost that you could have made money in. Instead of wasting a considerable amount of time on designing, testing, etc, choosing a white label delivery app for your food business can be serious time saver. After all, quick product launches are only possible through such white label apps. Moreover, by virtue of being highly efficient and super quick in executing delivery orders, white label delivery apps are as fast as the speed of light. As a result of this, the time so saved can be utilized by spending it on other useful business activities.
Increased profits: With more and more consumers switching to online food delivery apps in order to feed themselves every day, a restaurant’s profits are surely a thing to watch out for. As convenient and user friendly as the food delivery apps continue getting, on board restaurants have a high likelihood to make increased profits for every sale they make. Perhaps this may be the reason why an increasing number of culinary entrepreneurs and aspiring food businesses are getting onboard such platforms.
Soaring demand: The pandemic circumstance has quite considerably contributed to the soaring demand of food via delivery apps. Much before the covid-19 pandemic struck the world, people everywhere were getting used to food delivery apps. The introduction of covid facilitated its use and made it more prevalent. Research shows that post-pandemic, more than 70% of customers have started to use their mobile applications and restaurant-specific apps as an integral part of their dining journey. Food deliveries are on the rise, and users are finding it extremely convenient to browse through and order their favourite food items with just a few clicks and taps. Surveys have shown that users no longer want to go through drive-throughs and counters to grab their meals, especially due to the need to maintain contactless deliveries. With the impact of covid-19 getting lessened by a remarkable degree now, the widespread use of food delivery apps doesn’t look to wane anytime soon. Or does it?

7. Conclusive words

Like the above question, the answers to many more such questions lie with all of us, food businesses and culinary entrepreneurs. Only if we have a discerning business mind and a prudent corporate approach, can we make our restaurant find a robust white label food delivery platform for its smooth running.
Or, can we provide wings to our entrepreneurial ideas through any of the white label food delivery apps so that they help our business get up high in the sky, soaring and roaring like all great businesses do?
We just need to be clear with the fact that businesses and white label food delivery apps, bundled as one, are something both businesses and consumers are crazy about, and they certainly are a desirable and most sought-after destination, keeping in mind the current scenario and trends in the food delivery industry. Contemporary businesses are undoubtedly functioning better and ruling supreme through white label food delivery apps. So, which white label food delivery app is your business picking up anytime soon?
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How to set up a food delivery business like UberEATS?

This blog is primarily meant for businesses and entrepreneurs who want to set up a food delivery business like UberEATS. The blog provides insights regarding UberEATS making inroads and mobilizing the entire food industry with its UberEATS’ app features ever since its inception.

1. introduction

Do you recall and remember when we had to go to restaurants to get good food? Those days were hard, indeed.
Ordering food online and having it delivered at your home is something that we, the consumers are liking with each passing day. And with the sudden and unexpected disruption of covid, more consumers than ever have begun to realize the convenience of online ordering.
The food delivery market in the previous few years has got enormously big. The rapid growth of technology and easy smartphone availability has contributed massively to this enormous rise. Besides this, what has led to the food delivery growth is the changing consumer lifestyle, their eating habits and them seeking convenience of the highest order; something which these food delivery apps easily provide. Remaining in the confines of your home, the food delivery apps provide you plethora of food choices to order things of your liking 24*7.
As the number of food delivery apps and varieties of food ready to be served on the platter increase globally, food deliveries are increasing all the more and they have inarguably become a furor not just among the consumers, but businesses too.
So, how does your business create an app that is highly profitable and yielding like Uber Eats? The previous five years or so have been very demanding of food delivery apps. The consumers are widely preferring them and the food delivery companies can’t be happier.
Whether it be the likes of Grubhub, Uber Eats, DoorDash, Swiggy or the consumers themselves, everyone is liking and enjoying the phenomenal shift to such platforms. These large number of food delivery apps and massive choices available therein, ordering food from local restaurants through your mobile phones, or logging in to the restaurant’s websites, render food delivery to be one of the most rapidly changing and growing industries in today’s times.

2. Learning about the statistics: industry Numbers that speak Volumes

2. Learning about the statistics: industry Numbers that speak Volumes

The following food delivery trends and statistics are a strong witness to the fact as to how important and big the food delivery industry is getting day by day.
  • Chinese consumers generate the most revenue when it comes to food delivery– As of the year 2020, China’s market size of online food delivery services stood at 66,462 billion yuan or 102 billion US dollars. This statistic is overwhelming in the sense that it easily surpassed the market predictions according to which the revenues for the year 2020 were to reach an approximate of $51,514 million. Moreover, as found mentioned in a report, China is the largest market for food delivery with a market size of $27.3 billion in 2021.
  • The United States market is estimated to grow big and its revenues are estimated to reach $26,527 millionFinding itself in the second place to no other country but China, the United States’ food delivery market has an overwhelming potential as trends reveal and statistics suggest. Given the whopping revenue figures, a 1% annual growth rate in the US market is expected. New York city, by virtue of the amount of money spent, shows the greatest number of users of food delivery apps and services. In fact, the NYC food delivery statistics reveal that the average New Yorker spent $773.7 on food delivery. Occupying the second spot is San Francisco with a spending of $579.8 per person.
  • The food delivery rivalry in the US market is cut throat Such is the competition in the United States’ food delivery market that where on one hand as of the year 2018, Grub Hub held 34% of the market share, Uber Eats stood at 27%. Door dash followed the two closely.
  • As of March 2022, Door Dash dominated the food delivery market with a whopping market share of 59% and Uber Eats stood at the second position with 24%. As of the year 2021, though Door Dash dominated the San Francisco food delivery market, Uber Eats app was the most used one for food delivery service in Miami.
  • As per a report, China’s online food delivery revenue was forecast to reach over 67 billion U.S dollars by the year 2024.
  • Instacart orders soared up– Affected by covid in 2020 and unable to go out, a large number of people in US turned to Instacart. It went from getting 8,20,000 orders in February to 14 million in the month of April. This is one of the most significant examples of the rapid growth in the food delivery market, but US food delivery statistics show that this trend is synonymous to popular companies like DoorDash, Uber Eats, Grub Hub, etc.
Note: As per the mention in an article published in February 2022, 45 percent of the company’s total revenues earned in 2021 are by Uber Eats. In point of fact, Uber Eats has grown from $1.9 billion to $8 billion of revenues.
So, as the statistics suggest, this goes without saying that the industry is big enough to accommodate as many players as they may come across and the potential it has is highly promising. Food delivery services offering solutions through food delivery apps are here to stay.
So, a natural and obvious question that pops up in mind is how to develop a highly efficient food delivery app and what should be its features so as to lure more and more customers into using it? Or rather a straightforward question would be- ‘How to set up a food delivery business like Uber Eats?’

3. UberEATS: Providing its food delivery prowess year over year

3. UberEATS: Providing its food delivery prowess year over year

Before we start to put things into perspective and begin learning about the strategies and tactics for successfully setting up a food delivery business, let us have a look at the following overwhelming statistics about UberEATS that has already given many a leading food delivery business a serious run for their money.
According to the most recent report from sensortower.com, UberEATS is the most downloaded Food & Drink category app in the globe for April 2019. The app has almost eight million downloads, a year-over-year growth of more than double since the year 2018. Where on one hand, the most app installs for UberEATS stood at 24 percent for India, it was closely followed by the United States at 21 percent.
The below provided figure reveals the competitiveness and singular leadership of the UberEATS app around the world for the year 2019.
Similarly in the year 2016, a report from sensortower.com published in January 2017, UberEATS app was downloaded more than 10 million times worldwide since its February 2016 official launch.
The chart below visualizes monthly downloads of the UberEATS app during 2016, and hence is highly suggestive of the UberEATS food delivery app and service’s success and contention in the same year, compared to its two largest competitors viz a viz GrubHub and Postmates in the on-demand meal delivery space.
Sensor Tower’s data shows that GrubHub’s estimated worldwide downloads for the year 2016 totaled approximately 3.07 million, while Postmates totaled approximately 3.6 million. Additionally, UberEATS achieved an average month-over-month growth rate of about 23 percent from March 2016 through December 2016.
As per a mention in an article published in the New York times in November 2020, having acquired Postmates, the two companies together would have a whopping 37 percent share of food delivery sales in the United States alone, as reported by Edison Trends, an organization which monitors credit card spending.

4. UberEATS’ business model

Riveting and arduous as it may sound, UberEATS has worked up its way rather perseveringly. With a large number of food delivery apps available, to be able to retain a competitive spot for long, tells the tale of a business that has efficient work processes and an exhaustive business model.
By defining its work processes neatly and categorically and thoughtfully deliberating on the business model, successful corporate houses already take that big leap required to flourish in the market. UberEATS is a classic example of this.
Below is the business model of UberEATS that gives a beautiful insight into how food delivery businesses should be run.

UberEATS is an aggregator business that connects and is the coming together of three parties viz a viz,

  1. Restaurants or food joints– Businesses who list their cuisines and food items on the UberEATS platform
  2. Customers– People who choose and order food to be delivered from the app
  3. Drivers– Individuals who ensure a smooth and timely delivery of the food or cuisine so ordered, by the customers.

The business model of UberEATS is so simple yet benefitting that everyone involved in the chain gets a part of the collectively availed benefits. To say so, the relationship so developed is mutually profitable for everyone which is why perhaps the association generally goes a long way. UberEATS does not operate a fleet of delivery drivers. Because it doesn’t generally own any restaurants or vehicles to ensure delivery of food, its overhead costs are very less.

Instead, what it does to make profits is that it charges a certain percentage from both- the restaurants and customers, for every order they make and hence keeps itself going.

Since the drivers so involved are independent and not employed by UberEATS, they do not need to be paid any fixed salary, which again is a big saving. Instead, they earn for every delivery they make.

Moreover, they don’t have to work for fixed number of hours. Accepting deliveries of food remains at their discretion. The more they work and deliver, the more money they make. This is an added perk for them.

Customers win too, as they get the convenience and flexibility to order food of their choice from any restaurant they like through an app which allows for a rememberable app experience and hassle-free transactions.

They don’t have to make out time to go out again after coming back from the office, face unnecessary traffic snarls, burn their vehicle fuel and waste time, which again is nothing less than a big saving for them. After all, who would want to miss out on such opportunities? Perhaps, no one. If you are busy, UberEATS has got you covered, it appears.

Hence, the customers are the most satisfied ones when they find food delivered to their doorsteps.

Restaurants make their part of gains and profits as they get their chances of online visibility increased to a good degree, and in return, this brings increased profits for them when customers see their presence on the app, go through their cuisine offerings and order food.

UberEATS in the previous few years has worked up its way pretty smartly and intelligently. It prospered all the more during covid, when people worldwide sat in their homes and had no other option but to order food online for the family. UberEATS made the most of this time. By applying the right set of marketing strategies and designing an engaging, easy to use and user-friendly interface for customers, they brought in for themselves chunk of market shares. Finding an opportunity in the lockdown, had it not worked diligently on its software, apps and UI designs, etc. it would not have been here where it stands today.

To find out the essential features of an app that are helping businesses stay afloat in such crunch times as of ours, read on.

5. How to create a feature packed app like UberEATS?

5. How to create a feature packed app like UberEATS?

In order for you to establish and develop your food delivery business, the first and the foremost thing is to develop an app that promises ease and convenience in today’s times. Notably, creating an app like UberEATS requires a team of diligent developers and efficient tech savvy members. A catchy UI design and an engaging interface like that of UberEATS, are two features among many, that users worldwide appear to be most influenced by.
UberEATS, through its food delivery app makes ordering and delivery an easy and a worth remembering experience for its users. It follows three really simple and hassle-free steps viz a viz- browse, order, track and get it delivered.
You can easily navigate through the app and look for your favorite cuisines, place an order of your choice, see the estimated preparation time of the cuisine so ordered, the time needed to deliver or reach your destination and also track your cuisine in transit as to how much distance it has covered and what part of it remains or approximately how much time will it take to reach you. As a matter of fact, UberEATS has an efficient and robust delivery monitoring system that allows you to track your orders till the time it is delivered.
Given below is a list of things that need to be taken care of by businesses, smartly and aggressively.
All products
  • Organizing and curating the website content smartly: If the success of apps of food delivery companies in general and UberEATS in particular, is anything to by, the first thing that makes it happen is its aesthetic appeal. The better managed and smartly curated the contents of a website or an application are, the greater is its chance of making it big. By virtue of providing better personalization of mobile apps through the use of artificial intelligence, UberEATS has the front row seat in this innovation.
  • Recommendation of wanted suggestions on apps: Machine learning has been a boon for aspiring businesses. It is with the help of this technology that past user history is monitored and existing contextual information is utilized by UberEATS that suggests food alternatives and cuisines of individual consumer choice. This is something that the other aspiring businesses can also replicate.
  • An app that provides holistic information: An app or a food delivery software that is user friendly and engaging at the same time evokes great interest in them. To be able to provide a classified yet complete information about food items and its delivery aspect through your app, makes you competitive enough to take any rival head on. This is what UberEATS does, perhaps. Its app is all about easy exploring and is touted as one of the most user-friendly app. For instance, if a user looks for sugar free products, he gets to find them easily on the app. Moreover, he can easily find and navigate through the smallest of details regarding ingredients used, estimated preparation time, expected delivery time, etc.
  • Order hassle free, irrespective of where you are: A food delivery app that advertises food aggressively but doesn’t provide the convenience of having it anywhere a consumer wants, is nothing but a failure in today’s extremely fast paced times. UberEATS takes a good care of this by enabling smooth and timely deliveries at various places like parks, hospitals, offices, gymnasiums, hotels, etc.
  • Facility of pre ordering through apps: Several users around the world who run short of time and want to get food of their choice and taste on time, they prefer UberEATS most of the time. You can pre book your order and specify a time for delivery of the food item you want two days after or may be next week. This feature of apps may provide a business with the much-needed distinctive competence and subsequent competitive advantage in the food delivery services’ market.
UberEATS appears firmly set to continue going in the food delivery services’ market. Having acquired its once a rival firm, Postmates, the future for Uber looks to be focused on food delivery, with some expected expansions into grocery delivery in North America and Europe in the year 2022.

What remains to be seen is how other food delivery businesses catch up with the growing worldwide acceptance of providing food delivery solutions through the use of food delivery apps.

6. Checklist for businesses in the food delivery industry

6. Checklist for businesses in the food delivery industry

  • Is your business capable of proving its mettle in the food delivery industry?
  • Does your business have a good website?
  • Does it have a mobile app which is user friendly and is capable of evoking interest in consumers?
  • Do you have the requisite resources to pursue the right set of marketing strategies?
  • Can your business expand its outreach through the use of social media?
  • Can your business collaborate with social media influencers and food bloggers?
If a business can find answers for itself for few of the above-mentioned questions, if not all, it can certainly work up its way to reaching a competitive position as that of UberEATS. Having listed a plethora of takeaways in the form of business model, statistics, data, app features, etc. for businesses and entrepreneurs, it remains to be seen how many food delivery service providers are actually able to replicate the strategies and app-related features as that of UberEATS so as to provide their customers with feasible food delivery solutions and stand out in the marketplace. Afterall, In a crowded marketplace, fitting in is a failure. In a busy marketplace, not standing out is the same as being invisible.
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Top advantages of running a multivendor B2C marketplace

1. introduction

“The only option better than a multi-vendor e-commerce marketplace to showcase all your products and offerings and grow your business, is a multi-vendor e-commerce marketplace that is promising and is talked about more often.”
The age of smartphones, technology, internet and online ordering has completely dawned upon us in the twenty first century. What has appeared upon us consumers lately, and even more persistently, is our growing interaction and experience with multi-vendor e-commerce hyperlocal platforms.
So, what does that say about our behavior as contemporary consumers?
In the real sense of it, we all have been silently ‘technified’, to say the least. Well, you read that right. We all are ‘technified’, meaning we have been made to adapt to the technological changes and transitions, from time to time, either partially or completely, and thus technology now dictates our behavior, both as businesses and consumers.
But does that technification of both of us, businesses and consumers, provide mutual gains to us or not? It certainly, does. Perhaps, that is why the world of online delivery and multi-vendor B2C marketplace is getting humongous by the day.
The year 2020 saw a surge in ordering of online products and services due to Covid-19, thereby leading many e-commerce business owners and aspiring entrepreneurs to start exploring their own online multi-vendor B2C marketplace. It is pertinent to note that since the beginning of 2020, over 1150 marketplaces have emerged worldwide.
Holding onto the e-commerce marketplace, various multi-vendor and B2C marketplace software are making their presence felt and craved for, by all the established businesses as well as individual entrepreneurs and startups. Through the B2C marketplace software, not only the businesses are economically benefitted but consumers too are satisfied.
So, does that say it out loud and clear that hyperlocal multi-vendor marketplaces are a thing of not just the present, but future too?
In the recent few years, the world has witnessed the growth of existing marketplaces skyrocket, while more traditional e-retailers have partnered with marketplaces or launched their own platform. A case in point is of the popular denim retailer Madewell that came into a partnership with online consignment marketplace thredUP to sell a selection of pre-owned jeans.
While new partnerships and marketplaces have undeniably sprung up, existing marketplaces have seen phenomenal trend in growth. Walmart’s marketplace, for example, reported that the number of sellers on its platform more than doubled in July 2020, adding more than 50,000 new sellers since July 2019. Further, some experts predict that B2C marketplace sales worldwide could reach an estimated $3.5 trillion by 2024.
Let us see as to what a multi-vendor marketplace is and what factors are driving the expansion and adoption of a multi-vendor B2C marketplace.

2. Gainful insights on a multi-vendor B2C marketplace: How do they work?

2. Gainful insights on a multi-vendor B2C marketplace: How do they work?

A multi-vendor B2C marketplace is a platform that provides power to businesses to partner with multiple vendors or sellers in order to sell products from a single storefront. This allows the vendor to have a substantial base of customers who are ready to buy their offerings.
Moreover, the shoppers get the option to choose from a massive collection of product catalog. It is possible because a multi-vendor marketplace has the support of technical infrastructure to provide listings and sale of plethora of products that span an extensive range of categories through several vendors.
The multi-vendor marketplace platform works as provided below-
  1. A seller finds for itself an online multi-vendor B2C marketplace platform to make its products and merchandise available to the market.
  2. The seller then registers its business as a vendor on the online marketplace platform.
  3. When it is done, the vendor/seller is said to have come onboard with its marketplace owner/delivery partner and a dashboard is assigned to them so as to list and manage their products.
  4. Now, when a customer orders a product from the vendor, the platform processes the payment and sends the order to the vendor.
  5. The vendor then prepares and packs the ordered product and ensures the shipment reaches the customer as quickly as possible.
  6. The marketplace owner charges a small percentage of commission, depending on the marketplace revenue model, and credits the rest of the sale amount to the vendor.
  7. The marketplace owner further focuses on onboarding additional vendors to grow their product catalogue.
  8. The vendor focuses on growing store sales to increase their profits and chances of economic growth.
  9. Any complaints about faulty products can be conveyed to the vendor or the marketplace owner, following which the seller usually replaces the product.

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3. Factors driving the growth of multi-vendor B2C marketplace

3. Factors driving the growth of multi-vendor B2C marketplace

A multi-vendor B2C marketplace follows the ‘bandwagon effect’, meaning with each passing day, the hyperlocal marketplaces are attracting even greater popularity. And there are substantial reasons and numerous factors for its steady growth. Several of them are mentioned below-
  • Smartphone adoption and internet penetration: This is in fact one of the fundamental reasons why multi-vendor B2C marketplaces have picked up pace. With smartphone adoption and internet penetration touching new figures every day, the global users find it easy to sit back and enjoy the utilities of a hyperlocal marketplace.
  • Growing digitalization and automation: Internet penetration and the need to go digitalized has left a large section of the global market automated. As and by business processes continue to get digitalized, an increased call for more automation comes into consideration. Now with businesses adopting more automated techniques in their operations as far as their online presence is concerned, the hyperlocal delivery industry is becoming a lucrative destination for start-ups and growing businesses.
  • Presence of big players: Some noteworthy hyperlocal delivery companies have brought a revolution in the e-commerce delivery space viz a viz Swiggy, Dunzo, GrubHub, Grofers, etc. Their mere presence in an industry that is wonderfully flourishing catches the attention of other companies, too. This makes it a favorite destination for many.
  • Ease of conducting business: With the coming into being of B2C marketplace software, the hyperlocal delivery industry has been steadily moving up. Businesses with the help of a hyperlocal delivery app are able to neatly sort their products & services thereby making businesses simple to operate & easy to run.
  • No inventory management: From the perspective of a hyperlocal delivery company, running an online marketplace requires no inventory. This is why it is also often called as a ‘zero-inventory platform’. The delivery company just acts as a bridge between the sellers and the buyers and hence has no liability of holding the inventory. This has pushed companies offering e-commerce marketplace solutions to businesses to get into the multi-vendor hyperlocal delivery industry.
  • Infinite possibilities: Several industries limit possibilities for businesses. Contrary to this, the hyperlocal delivery industry has a lot of potential to be unleashed by businesses. Given its adoption rate among businesses and consumers across the world, it is not stopping anytime soon. The industry is highly promising and hence more and more businesses are willingly laying their hands onto it.
  • Sedentary consumer habits: Transforming lifestyles have its sets of changes to deal with. The growing sedentary habits of consumers has pushed the need for ‘convenient’ delivery orders at their doorsteps. This has kept the hyperlocal delivery partners on its toes. Perhaps, this is a contributing reason as to why this industry has picked up pace, in the last few years.
  • Covid19: Attribute it to the pandemic, year 2020 saw people getting locked in their homes and finding ways of food and other essential household items safely reaching their homes. Had it not been for safety and convenience, the delivery statistics wouldn’t have been as much as they are today. Covid19, therefore, to a certain extent has significantly contributed to the growth of multi-vendor B2C marketplaces.
  • Need for online business expansion: Many businesses venture into an industry in order to expand their area of operations. The multi-vendor B2C marketplace, by virtue of its character to provide multi-vendor marketplace solutions to businesses, attracts a lot of businesses regardless of the industry they are in, viz a viz food or restaurant businesses, groceries, medical supplies, stationary items, etc. Since the marketplace promises growth, many businesses try to make an entry in order to grow and expand themselves.

4. Advantages of running a multi-vendor B2C marketplace

4. Advantages of running a multi-vendor B2C marketplace

Some of the benefits associated with having a multi-vendor B2C marketplace are as follows-
  • Access to multiple products: As the nomenclature ‘multi-vendor’ reveals, its marketplace is home to multiple vendors resulting in having a variety of products under one roof. This allows customers a plethora of products to choose from and provides ease of access to them which results in increased sales and profits for the business in B2C marketplace.
  • Cost efficient: Selling through a multi-vendor B2C marketplace is a cost-efficient option for businesses as it allows them to sell their products efficiently to a much larger segment of the market. The operations of a multi-vendor marketplace platform are better streamlined to bring cost efficiencies. They also go hand in hand as sellers are better able to sell their products to an increasing number of customers.
  • Draws a large traffic: Multi-vendor marketplaces, by virtue of their growing character, are able to find a massive influx of users on their platform on a regular basis. As and by they have become popular, they have drawn immense traffic. Increased traffic means increased visibility for the business therefore, resulting in improved chances of achieving sales and growth figures.
  • Scalability: Multi-vendor B2C marketplaces are highly scalable; meaning that they have great possibilities in store. Since the costs accrued to managing a multi-vendor marketplace are not much and a large number of sellers and buyers are naturally drawn towards them, their chances of scalability are higher than any brick-and-mortar business.
  • Few financial risks: Operating a marketplace is easier in the sense that several marketplace owners do not have an inventory to manage. They just act as a bridge between the vendor and buyer, thereby, reducing the risk of managing a complete inventory base. Besides, financial risks for vendors are also reduced as they have increased chances to sell through multi-vendor B2C marketplace platforms than any traditional physical store thereby helping ease their financial burden of managing and warehousing the unsold inventory.
  • Provides customized experiences: By marking its presence in the multi-vendor marketplace, businesses can also provide customized experiences to their sets of customers. For instance, your marketing or delivery efforts can be aimed at a specific niche or a particular category of customers in a certain geographic area, while for others it may be accordingly, different. Processes like data analytics, etc help in bringing more personalized experiences.
  • Digital first consumerism: Digitalization has picked up pace so much so that it has become a lifestyle component for many. In the world of digital consumerism, multi-vendor marketplaces have become the first stop for product searches and discovery. According to eMarketer, 53% of U.S. adults said they began product searches on Amazon when planning to make a digital purchase. The wide array of product options in marketplaces make it convenient for consumers to find the products of their need and choice and uncover the best prices before making a purchase. Moreover, as digital shopping trends continue to gain pace and climb, so has the need for consumer reviews as part of the purchasing journey. Marketplaces, by virtue of their widespread global presence, make it easy to read the opinions, feedbacks and experiences of other consumers prior to making a purchase.
  • Improved business decision making: Because such platforms are technology driven and highly automated, they provide access to features like- having a detailed dashboard of customer statistics, number of visits, customer preferences, customer searches, etc. in fact, they offer a categorical set of data about customers. All this enables businesses to make more informed business choices, an advantage that is denied to many.

5. Why is a multi-vendor B2C marketplace the best solution for contemporary businesses and customers?

5. Why is a multi-vendor B2C marketplace the best solution for contemporary businesses and customers?

A multi-vendor marketplace can turn out to be the perfect solution for people who are busy as a beaver and who want to avoid the hassle of shopping physically. It is a one-stop shop for buying products of their need. Moreover, by enabling online purchase transactions, a multi-vendor marketplace saves a customer’s valuable time, offers them a large variety of products to choose from, thereby making it a bang for your buck.
From the perspective of a vendor, getting onboard with such platforms can be the most viable and a profitable option because the marketplace gives them a larger audience to sell their products and thus eliminates the need to develop and maintain a web solution from scratch.
It is a great option for small businesses/e-commerce newcomers/aspiring entrepreneurs to get acquainted with the multi-vendor hyperlocal delivery industry as soon as possible and successfully reach out and trade in the global market.
Because, even though an average thinking business might not realize, with each passing zeptosecond, it is losing a fierce battle of which it is not even aware or treated to be a part of.
All products
So, would you prefer being brought down on your knees by the competitors onboard, even though when you choose not to fight that battle?
Would you try coming onboard a multi-vendor B2C marketplace platform, and prefer showing your business’ might to outcompete all those who, when you didn’t start, apparently seemed to be influencing and dominating the marketplace? The decision is all yours to make. But it is wise to remember the following saying that is less popular but is often correct- “Better never than late.”

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Top benefits of an online delivery app for your business

1. introduction: On-Demand delivery apps

1. introduction: On-Demand delivery apps

“If there is anyone who demands convenience of the greatest possible degree, it is the contemporary consumer; and if there is anything under the sun that helps satisfy this demand in present times, it is an on-demand delivery application.”
Today’s world is a global village where people’s lifestyle is changing at an unprecedented pace. With technology at the helm of business conduct, technologically sophisticated companies all over the world are going gaga over their ways of doing business. To this evolution, the on-demand delivery app industry capable of offering online delivery app solutions can be considered no sweet exception.
The online/on-demand delivery apps have become an indispensable part of our lifestyle. They have been around us for over a decade now. Ever since then, they have been changing the way business is done. Be it buying groceries or availing a spa massage or getting food, medicines, stationary or other commodities delivered at your doorstep, the on-demand delivery apps have made our lives way easier and they have inarguably become a fad in modern times. Consumers, regardless of geography or demography are by and large seeking online delivery app solutions.
As found by a report published in Harvard business review (HBR) in the year 2016, the on-demand economy has expanded across the global frontiers. According to crowd companies- a firm that studies on-demand platform businesses, more than 280 companies provide on-demand delivery, including goods or services of various types, across 16 industries today. Surprisingly, this number is up from mere 76 companies operating in just 6 industries roughly two years ago.
As and by days are passing since the last couple of years and technology is taking over the previous business practices, many of the trending business names like Swiggy, Grubhub and Blinkit, UberEats, etc. have come to be known as prominent players in the online delivery industry providing exceptional on-demand delivery solutions and services; and there are more in the list.
Given the growing ambit of such online delivery apps, it would not be wrong or far-fetched to state that online delivery apps have simplified human lives by transforming traditional business ways into more user-friendly processes. This is usually done by fulfilling the consumers’ demands more effectively by providing them online delivery app solutions.
Continuing technological innovations coupled with a sedentary lifestyle are prompting people around the globe to use technology from the comfort of their homes and relish it. They are preferring convenience over and above everything, even if it comes at a slightly higher price.
Somewhere in between these continuing business innovations through technology and the global consumers’ need to choose ‘convenience’ over other things, on-demand delivery apps and the need for online delivery solutions was born; and it is here to stay if industry statistics are anything to go by. We shall be seeing some of these statistics shortly.
In fact, it is held that it is the ever-evolving demand for ‘convenience’ which is the major reason behind the success stories of on-demand delivery apps. For instance, the convenience of going through an assorted list of food items of various restaurants and being able to order and get it delivered is primarily an important growth factor for many leading food delivery companies.
Though it might come as a surprise to not-so-aware businesses, but such pressing is the need for online delivery app solutions these days, that right from daily essentials to once-in-a-while products, there is an on-demand delivery app for almost everything. To put it across in other words, on-demand delivery apps and the services they provide have taken the world by storm and they are the utmost form of convenience consumers can get.

2. Social media and on-Demand delivery: Standing Together

2. Social media and on-Demand delivery: Standing Together

Putting across simply, social media has revolutionized the way we see online products as a consumer, explore the available alternatives, seek word of mouth and then buy it. As found mentioned in one of the articles on the importance of delivery experience for online businesses- platforms such as Pinterest and Instagram profoundly impact the online delivery experience of the users. They highly influence user’s buying decisions with inspirational, highly visual products. In fact, 72% of Instagram users said that they made fashion, beauty or style related purchases after seeing the product on Instagram and a staggering 90% of Pinterest users revealed that the platform influences their purchase behavior

3. Is your business ready and waiting?
Then it's time to jump on the bandwagon

3. Is your business ready and waiting? Then it's time to jump on the bandwagon

Despite all the resources being available at your disposal, why should your business wait? As beneficial as the local marketplace apps are, so is its growing acceptance among businesses. The growing size of the on-demand economy highlights that consumer, by and large, are attracted by user experience, added convenience and other benefits the delivery apps provide.
But prior to exploring the data on online delivery apps and the services they provide therein; it becomes pertinent for businesses to know about the defining role of product delivery in a customer’s life cycle.
Product delivery is an important touchpoint in the overall customer experience. In fact, it is one of the most telling ways to create value for the customers. Customer satisfaction in modern times is less about the first look of the product they see online, and more about the end experience or delivery experience- which includes the unboxing experience, their thoughts, feelings and first impressions of the delivered product, etc. A pleasing delivery and an unboxing experience worth remembering have the potential to lure customers for buying from you again.
Businesses aware of this fact commit themselves to improving the overall delivery experience of their customers. And if you think, they do it without the help of an on-demand delivery app, you are highly mistaken. So, is your business ready to go that extra mile by providing a delightful delivery experience to its users?

4. The growth of on-demand delivery apps
and rise on its spending

4. The growth of on-demand delivery apps and rise on its spending

The data to follow gives a fair deal of idea into the growth of on-demand delivery apps and why businesses of today must not overlook its growing importance.
Below are some figures that will provide a deep insight as to how much of a furor on-demand delivery apps are and how large the on-demand economy is.
The on-demand economy is big, and it is just getting bigger by the day. According to new data from the national technological readiness survey (NTRS)- ‘economic activities centered around online platforms, where independent sellers can offer goods or services to customers, are attracting significant consumer attention and spending.’
As per a report published in Harvard Business Review (HBR)- “the on-demand economy is attracting more than 22.4 million consumers annually and $57.6 billion in spending. In the same report it was observed and stated that- the largest category of on-demand spending is online marketplaces (for e.g., eBay, Etsy) with 16.3 million consumers each month spending almost $36 billion annually. Transportation (for e.g., Uber, Lyft) comes in second with 7.3 million monthly consumers and $5.6 billion in annual spending, followed by food/grocery delivery (for e.g., Instacart) at 5.5 million monthly consumers and $4.6 billion annual spending.
Other on-demand services including home services (for e.g., TaskRabbit, etc), freelancer services (for e.g., Elance, etc) and health and beauty services (for e.g., StyleSeat) account for $8.1 billion in spending each year, and all other on-demand activity comes in at $3.8 billion.
This report further mentions that almost half (49%) of on-demand consumers are millennials aged between 18 to 34 years. Roughly 30 % are between the age of 35-54 years, and 22 % are aged 55 years or older.
Reflecting in the backdrop of this data and emphasizing on the fact that around 2 billion or approximately 27 % of the world’s population is the millennial generation (according to demographers at Pew Research Center) and people aged above 35 years are also substantial in number, doesn’t that provide businesses with enough evidence that the online delivery services are getting bigger with each passing day and can be very advantageous for businesses which are firmly placed on the online marketspace forefront? It certainly does.
Just that, prudent businesses learn to make hay while the sun shines. Thinking businesses seldom act. Which category does your business belong to- the former or latter one? If you belong to the former category, then there are reasons galore for you to read on the benefits your business can get.

5. Benefits of an on-Demand delivery app
for your business

5. Benefits of an on-Demand delivery app for your business

a. Increased customer reach

Ever since on-demand delivery apps have come into existence, they have undoubtedly touched many a consumer lives. Such apps offer great outreach and mobility to your business by reaching out to a large number of customers. The access to online delivery apps is not confined to a particular geographical area and hence they can be accessed online by consumers anywhere around the world; thereby leading to increased customer reach.

b. Improves the visibility of product & service portfolio

An on-demand delivery app lends the perfect platform to a business to showcase its diversified portfolio of products and services. Since such apps have a wide outreach, businesses can show all of their offerings online to customers in any part of the world, thereby resulting in increased visibility of their business.

c. Boost sales and profits

Statistics reveal that businesses who have partnered with online delivery app companies have given many leading businesses a serious run for their money. Can it be possible without improving upon your sales figures? Perhaps, its possibility is very bleak. Such an app, by virtue of its outreach to a large number of customers, naturally results in increased sales and helps build profits for the business.

d. Builds your business’s image

If your business partners with a smart and robust on-demand delivery app capable of offering online delivery app solutions, the likelihood is high that it is going to do a decent business following which it can command a good amount of market standing in the industry. Perhaps that’s how businesses get recognized; by associating themselves with leading on-demand delivery app companies. A long-term association naturally means better market reputation and image for the business.

e. Bunch of more loyal customers

On-demand delivery services that provide online delivery app solutions have put a lot of power in the hands of businesses. They have helped improve the overall delivery experience of customers thereby leading to more loyal customers for the business.

f. Improved customer experience

Customer experience is everything for a business. Through a feature-packed online delivery app, businesses can provide its users an enriching shopping experience. A customer who has had a great experience with a particular online delivery app is highly likely to come over time and again.

g. Helps gain a competitive advantage

At a time when on-demand delivery apps are dictating the rules of conducting a business, having one and not being able to compete in the industry is a big misfortune for any business. A business having a robust online delivery app, which by virtue of its wide online presence and delivery efficiencies, can help gain an edge over other players in the industry. This competitive edge leads to a business’s competitive advantage.

h. Saves a lot of time

Feasible online delivery app solutions save a lot of time for businesses by achieving efficiencies along the delivery channel. Informative real-time update on the distribution system is a handy enough feature that saves a lot of time. Businesses do also save time by effectively managing driver and order updates.

i. Cost effective

On-demand delivery apps greatly reduce the dependency of businesses on human resources by introducing innovative and automated processes into the system. It saves a lot of money as operational costs.

j. Helps establish a long-term relationship

By offering exceptional ordering and delivery services, on-demand delivery apps help businesses establish long-term mutual relationships with a wide customer base by offering great customer care facilities at their fingertips.
And last but not the least, an on-demand delivery app is your business’s perfect caretaker. Right from offering marketing services and receiving orders and from tracking parcels to answering consumer queries, an online delivery app takes care of every critical process that is a part of your business.

6. Is the time to ripe act? Certainly, it is.

6. Is the time to ripe act? Certainly, it is.

So, without further ado, there would come no better time to invest in an on-demand delivery app regardless of your business model and industry sector. Businesses should remember that in a hyper competitive industry as of today’s, it is imperative for them to learn about what to do with the time that is given. The time that passes on never returns. Futuristic businesses must learn to use it with intention and purpose.
In fact, it is the most valuable resource aspiring businesses can have. How you utilize your time today says a lot about how well you prioritize the organization’s vital resources. Using technology as the business pivot and partnering with on-demand delivery service providers for continuing innovation and automation in processes, your business can certainly make a name for itself no matter how tough the competition gets.
Given the fact that since on-demand delivery apps and services are in vogue and are an ideal way to rethink, rearrange and mobilize your businesses’ workings, streamline turnaround time, and ameliorate customer service and experience, is your business going to make hay while the sun is shining? Or is it going to risk a few more important years and other valuable resources that could be really defining in achieving its goals?
Can I get a free trial of Hyperzod?

Yes. Hyperzod comes with a 7 days free trial.

Can orders be assigned automatically to the drivers?

Yes, Hyperzod can assign drivers automatically using AUTOZOD.

Does Hyperzod supports Stripe and Paypal?

Yes, Hyperzod is integrated with multiple payment gateways including Stripe and Paypal.

What is the transaction fee charged by Hyperzod?

Hyperzod charges a transaction fee of 1% on each order value.

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Business Ideas Guides Latest Articles

How to launch your online restaurant delivery business with hyperzod?

Businesses and consumers, everywhere alike, have changed a lot. Speedy technological advancements, growing digitization and galloping smartphone penetration among global consumers are some of the many probable reasons that have uprooted the traditional business practices and methods, and changed the business game altogether. To this disruption, the restaurant industry can be considered no exception.

We are living in an age where everything is getting done online, including ordering food for eating. In point of fact, it is the next big thing nowadays. There are numerous reasons for consumers worldwide opting for home delivery options, of which ‘comfort and convenience’ seem to be the most overriding one.

1. Getting familiar with the growth of online restaurant delivery business

1. Getting familiar with the growth of online restaurant delivery business

If you find the following statement to be reasonable and are capable of attaching your faith to it, this blog is for you.
“The way to a person’s heart is through his stomach, and your food business can ‘reach’ a thousand hearts through a restaurant delivery software. For this, you can have any food delivery software of your choice. But, for your business to not just ‘reach’ but ‘touch’ and ‘dwell’ in their hearts, hyperzod’s unparalleled online restaurant delivery software can be all that you could ask for.”
Such is the pace of competition and changing restaurant business landscape that, what worked for you pretty well yesterday, cannot guarantee you success tomorrow. This makes continuous evolution of businesses mandatory. Lazy businesses stagnate easily and die sooner than later.
The popularity of online food ordering is undeniably on a meteoric rise. The restaurant business is turning out to be a very difficult space to operate in. It requires a lot of human beings to intersect at just the right place to make it all work out. With each passing day, businesses are bidding adieu to rudimentary business practices and methods, and so should you. A variety of food items to offer, dishes to relish and a consummate online ordering and delivery software so as to provide your business- ‘the right platform’, and consumers- ‘a pleasant experience’ can work wonders for you.
Your need to evolve as a business becomes all the more important if you own a restaurant or a food business, because customers often like experimenting with new dishes on the menu and you ought to learn about them in order to make them available. Perhaps, that’s how you make your ‘services through products’ a gratifying or pleasant experience for your customers. And that’s how you evolve and compete.
Graph of How to launch your online restaurant delivery business with hyperzod?
Source: Statista

2. Knowing the food industry through the lens of technology

2. Knowing the food industry through the lens of technology

With the ever-changing technology and trends in the food industry, your business will need to evolve and innovate continuously, whether it is in terms of adopting a drone delivery method or using three-dimensional food images, etc.
What is better than a sumptuous dish that you don’t have to cook yourself and gets delivered to your place at a reasonable price?

If you also think along the above-mentioned lines and find nothing better than that, it is time your business join hands with an online restaurant delivery software company offering you a solid restaurant delivery software. As much as customers nowadays are seeking “convenience” when it comes to ordering online food from restaurants and food joints, so must your business roll up the sleeves to provide them with the requisite “convenience” through smooth delivery of such products thereby creating an enriching user experience.

3. Partnering with hyperzod: learning to Leverage Business efficiency

3. Partnering with hyperzod: learning to Leverage Business efficiency

“Because it is the experience that lasts, when everything else fades.”
So, which software is going to provide your customers with the right amount of convenience and enriching experience they seek, and affordability and reliability competing businesses require?
Without sparing a fraction of thought for any other alternative, it is vouched that hyperzod’s online restaurant delivery software can be a dream addition to your business. Without sounding unnecessarily proud about it, we would say at the least, that it can change the game for your business for good.
If you have it in you to put trust in us, we have the entire paraphernalia to make things happen for you.
So robust and all-encompassing is its restaurant delivery software, that it does all the chores for your business so that you are left with valuable time for other important business-related works.
“Automate and delegate your systems so that you can work ‘on’ your business, not just ‘in’ your business.”

But before we make you aware of the journey of hyperzod and why it may be the best and most viable option for your business, it is imperative to know the statistics and numbers of the growing restaurant industry.

How to launch your online restaurant delivery business with hyperzod?

4. industry figures: Understanding the Statistics

4. industry figures: Understanding the Statistics

  • It is between the years 2018-2023 that online food delivery start up businesses are projected to grow at more than three times the rate of brick-and-mortar restaurant sales.
  • As far as United States’ market is concerned, more than half of the consumers order food directly from various online food ordering apps and websites.
  • 60% of U.S. consumers order delivery or takeout once a week.
  • 31% of consumers say they use these third-party delivery services at least twice a week.
  • 34% of consumers spend at least $50 per order when ordering food online.
  • 20% of consumers say they spend more on off-premise orders compared to a regular dine-in experience.
  • Digital ordering and delivery have grown 300% faster than dine-in traffic since 2014.
  • 57% of millennials say that they have restaurant food delivered so they can watch movies and TV shows at home.
  • 59% of restaurant orders from millennials are takeout or delivery.
  • 33% of consumers say they would be willing to pay a higher fee for faster delivery service.
  • 87% of Americans who use third-party food delivery services agree that it makes their lives easier.
  • 45% of consumers say that offering mobile ordering or loyalty programs would encourage them to use online ordering services more often.
  • 63% of consumers agree that it is more convenient to get delivery than dining out with a family.
  • Americans who have not used a third-party restaurant delivery service say fast delivery (31%), restaurant selection (28%), low order minimums (27%) and first-use coupons (26%) would motivate them to try it.
  • 60% of restaurant operators say that offering delivery has generated incremental sales.
  • It was predicted that orders placed via smartphone and mobile apps will become a $38 billion industry by 2020.
  • Pizza chains reported an 18% increase in customer spending from online/mobile orders vs. phone orders.
  • Working with a third-party delivery service has been found to raise restaurant sales volume from 10% to 20%.
  • Delivery sales could rise on an annual average of more than 20% worldwide by 2030, from $35 billion.
  • Customers who place an online order with a restaurant will visit that restaurant 67% more frequently than those who don’t.
  • Visits to U.S. restaurants where guests paid by mobile app increased by 50% from 2017-18.
  • 70% of U.S consumers use their mobile devices to interact with fast-casual restaurants.

5. Your Business and hyperzod: better good together

5. Your Business and hyperzod: better good together

“Food is the ingredient that binds us together. You get it prepared; we get it delivered.”
What wisdom is in the adage- Well begun is half done? A lot, perhaps. The start of a project tells the story to arrive of a business to flourish. Your restaurant too can become a success and one of the most talked about business only if it aligns its goals passionately and if it associates itself with the right people who work in the back end on its behalf 24*7.
We at hyperzod help you deal with great people to work with and provide ample reasons to scale up your business. With delicious food items on your business’s menu, waiting to reach the doorsteps of the customers, you can step up your game by partnering with us. We, through various ways, best known to our business partners, enable restaurants and food joints to come upfront in the competitive market space, establish themselves and make the most of our online restaurant delivery software’s widespread presence. Perhaps, that’s what leading global businesses are doing these days.

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6. about hyperzod

Hyperzod is built on top of a reputed food delivery company. This company had the advantage of being a ‘pioneer firm’ since the existing food delivery platforms were either dormant or had ceased their operations in the city a few years back. Owing to its constantly performing and evolving restaurant delivery software, the company has grown manifolds despite competition from other billion-dollar companies such as Swiggy, Zomato or UberEats.
Hyperzod as a company has had its share of entrepreneurial hardships so that businesses partnering with it do not have to undergo the trials, businesses usually undergo. So, if you too have saw us growing online or heard our name as one of the most futuristic food delivery software companies, there is a lot of time and resources committed and immeasurable hard work involved. As Rome wasn’t built in a day, so wasn’t hyperzod.
We continuously try and stay ahead of other businesses because we rely heavily on our research and development processes and smart delivery system. Our continuing emphasis on innovation and automation, and our ability to anticipate the market trend prepares your business for unseen circumstances beforehand. As a result, the going for your business which could have been nothing less than a nightmare, is easily taken care of, by us.

7. Characteristics of a hyperlocal delivery Management software

7. Characteristics of a hyperlocal delivery Management software

Following are the distinguished features our hyperlocal delivery management software cum online restaurant delivery software has to offer to restaurants-

Centralized management

This feature helps restaurants oversee and manage all business-related operations centrally.

Menu customization

A dedicated merchant panel enables the restaurateur to make amendments of his liking in the menu he wants his customers to see. This feature makes the business more prominent in the online marketspace and its products are easily chosen by customers over others’.

Real time notifications

These notifications keep the restaurateurs posted with the minutest of details. We call it order notifications. Moreover, it also empowers customers with real time ordering and delivery alerts.

Hassle free online ordering

Hyperzod’s product delivery software is so built that it always provides a simplified and seamless experience to its users. The hassle-free operations help the users make the most of their website visit. The whole process right from arranging the product items on the website to getting it delivered to customers’ doorsteps is so well organized and naturally flowing that online ordering becomes a delightful experience.

Detailed sales reports

Hyperzod’s platform is a system that likes and facilitates detailing in the business. It actively believes in the philosophy of ‘more the details, better the decision making’. Our online restaurant delivery software provides restaurateurs with strong analytics and across the board statistics and data so as to help make informed decision making thereby providing feasible restaurant delivery solutions. This feature enables restaurant businesses to make out the buying pattern of consumers which leads to them serving and satisfying their needs with even greater care.

Single/multi-vendor support

Growth knows no bounds. If you are a growing business wanting to diversify, our software provides you the flexibility to do so. This feature helps you to move your business from being a single vendor to multi-vendor one. Our online restaurant delivery software through this feature offers great scalability options for businesses seeking growth.

Live order tracking

This feature helps your customers keep a follow up of their orders resulting in their increased satisfaction. Since customers can track their orders live and remain less bothered about it, the time that is saved through this feature can be spent by them in looking for ordering other delectable items on the restaurant’s menu. This smoothens the entire process and facilitates sales.

Making online payments easy

Introducing a payment system that accepts money through a number of ways makes the entire online payment machinery more efficient and independent so that no hinderance is faced while accepting payments. Hyperzod’s partners for accepting online payments are highly efficient. As a result, they do not face unnecessary lags or payment errors from time to time.

8. Why hyperzod?

KNOW THE REASONS TO PARTNER WITH US

Joining hands with us has become quite synonymous to succeeding for businesses that have nowhere to go or for businesses who nobody owns. We are the caretakers of our client businesses, and our software has the concern of a guardian for them.
Where on one hand, our online restaurant delivery software is the aptest destination for steadily moving businesses to go booming all the way, on the other hand, its app is the most sensational and sought-after thing for ailing/inactive food businesses.
Industry statistics have proved that businesses which have grown vigorously over the last couple of years are the ones which have successfully partnered with online restaurant delivery software companies, one of which is hyperzod.
We at hyperzod are resolute about the use of incumbent technology in our processes and firmly and passionately believe in the saying that- ‘The best technology is aimed far enough in the future that it stands out, but close enough to the present that it blends in.’ This is what makes hyperzod what it is today. Keenly working in the present while not losing focus of the possible future prospects for a business says a lot about our company philosophy and the values that we hold close to our heart.
The automated processes that we incorporate are top notch and leave absolutely no room for other software companies to outcompete us on that. Our business is future oriented to the extent that every part of our business changes based on what we consider predictive analytics of the future.
Or, joining hands with us, would you shy away from accepting that yours is a restaurant/food joint that convincingly satisfies the present needs of the customers and is yet completely prepared for the future in order to meet their evolving needs and choices?
To get your restaurant or food business launched, you can get in touch with us because we love to hear from our clients and provide solutions to their business queries. You can schedule a demo with one of our experts for a sample of what all hyperzod can do for you. Get in touch with us on WhatsApp or Gmail, for the choice is all yours to make.
How quickly can Hyperzod set up my business online?

You can start your business instantly with our online restaurant delivery software.*

Note:You need to provide us with an App Store and Play Store account to publish the apps

Can Hyperzod be used to setup an online marketplace?

Yes, our online restaurant delivery software can be used to setup an online marketplace.

Can drivers be assigned automatically?

Yes, our online restaurant delivery software provides auto assignment of drivers via Autozod to deliver food to your customers.

What happens when my free trial ends?

We provide a 7 days free trial. Once the trial ends, you can sign up with us to launch your business with our online restaurant delivery software.

Can I opt out before my free trial ends?

Yes, you have full freedom to opt out before the free trial ends.

Have more questions? Ask your question here
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Business Ideas Guides Latest Articles

Starting an Online Food Ordering and Delivery Business: Benefits and Challenges

Consumers around the world are realising the value of time and therefore their patience level is going down, especially, when it comes to things that could be automated with the available technology. It’s now becoming increasingly important for businesses to go online. In order to thrive in the modern economy, the choice between going online or not is becoming less of a choice by every passing day. Businesses that are equipped to go online, therefore, have higher chances to thrive

1. Leveraging Technology

It is worth mentioning that businesses that leverage the latest technologies methods and practices, do so across the board, without reserving any hierarchical and procedural exceptions. And that is where their strength and success lie. One such business is Amazon which impressively uses technology to invoke needs in their clients, communicate the merits of merchandise and deliver seamlessly, something to which the entire world community is a witness.

Ever wondered, that of the many reasons, which one particularly keeps certain businesses alive and thriving, but others failing and grieving? Yes, the technology and the use of it; AI-inspired processes, virtual chatbots, social media websites, SEOs, etc. As they say- “Tough times don’t last but tough businesses certainly do”, businesses of today must learn the tricks of the trade to stay afloat aboard the technological boat that can sway our businesses, anywhere.

1.1. Technology Evolves Businesses

It goes without saying that technology has certainly driven the evolution of businesses in the entire world. Continuously adapting to such evolutionary standards and effectively adopting new technologies is essential for businesses of all sizes and nature, especially the food industry which has witnessed a blitzkrieg competition in recent years.

With everything considered, the central idea for businesses is to find ways to continually evolve. “Even if you are on the right track, you will get run over if you just sit over there”, opined Will Rogers. So how do we save ourselves from getting run over? Or how do we continually evolve as a business? Of course, with technology and its aspects at the fulcrum, a right approach, subtle business tactics and a proper and well-executed plan, we can help our businesses sail through smoothly.

2. Food Business & Technology: Joined at hip

Starting a business in a market space that is technologically demanding is hard, but the benefits outweigh the challenges convincingly. It’s guaranteed to provide higher visibility, better engagement, opportunities for better branding, among other things. All these factors lead to higher conversions which could not have been achieved in a traditional brick and mortar business.

Farsighted businesses adopt the incorporation of automation into their processes early on. That is an example of a good strategy. On the other hand, myopic businesses discard such steps as unnecessary.

Following are a few compelling reasons as to why businesses in general, and food businesses in particular, should emply the usage of software automation and go online:
  1. Streamlined Business Processes: It simplifies recurring business activities by allowing machines and software to do the heavy lifting for you. Since food businesses demand tackling higher engagement with customers, it requires an increased degree of automation.
  2. Cost-effective: Outsourcing redundant business activities to automation and upgraded IT processes reduces the need to have too much labour, minimizes paperwork expenses, overhauling and maintenance costs.
  3. Increased Efficiency: Automated processes owing to their inherent sequential nature, streamline a lot of activities, thereby, enhancing the workflow and making it more efficient. Was there no automation, food businesses would not have been able to become so swift in their online food deliveries and other related processes.
  4. Fewer Errors: The introduction of technology and automation into the business process largely minimizes the chances of making errors, thereby making your business become more accurate.
  5. Increased Visibility: Going online increases the visibility of the business. It certainly makes your presence count by yielding good economic returns.
  6. Competitive Edge: By going online, you are saved from the threat of getting overshadowed by rival businesses, which otherwise could have been done easily

3. Is your business really leveraging the available technology proved to give exponential growth?

3. Is your business really leveraging the available technology proved to give exponential growth?

Groundbreaking changes and innovations in technology have increased the stakes not just for solidly established businesses but for start-ups too.

So, is your food business one of the groups which can utilize technology to its advantage?

Or if not, does it have the requisite technology to be the market leader?

Or is your business capable enough to make a fortune by making the right use of technology?

Technology, if used rightly by businesses leads to obvious progress. Businesses incorporating technology must learn about the use of the following aspects and the merits they bring along with themselves to foster a business’s capabilities.

  • Better Communication: The use of technology creates new ways to communicate. The more the number of ways to communicate, the easier and greater is the reach of businesses.
  • Efficiency Tools: Technology provides better customer relationship management (CRM) tools to businesses.
  • Artificial Intelligence: The availability of artificial intelligence (AI) chatbots that businesses can always use for their benefit.
  • Better Marketing Opportunities: Technology has made it easier for businesses to showcase their presence and business skills across different social media forums, pages, etc.

It’s no secret that the online presence of businesses guarantees more impressions and increased engagement and conversions. But is their mere presence enough? As customers grow increasingly impatient towards their order delivery time, the need of the hour is to make your business prompt and swift. This raises the question, “Can implementing a hyperlocal product delivery process help in reducing the order waiting time for customers?”

4. Automation is the future: Acting hyperlocal, reaching global

4. Automation is the future: Acting hyperlocal, reaching global

In fact, if you take a note of how businesses have lately gone online and are selling their products, you shall find a major percentage of them have increased their use of technology, at multiple levels, in their operations resulting in increased levels of automation. Gartner, inc., a financial analyst company, asserted that Chinese businesses that illustrated the most resilience during the pandemic were the ones that partnered with highly reputed digital providers and incorporated automation into their business plans.

5. Brick and Mortar Businesses are Going Online

The so-called brick and mortar businesses too, are going online in order to stay competitively upfront. Imagine a company that merely sells through physical stores instead of selling online. Or still better, just think of a scenario where the pandemic has dented your business sales and affected your future prospects badly. What do you do then? You cannot operate physically. You are incapable to undertake technology as a means to spur your business growth. You feel restricted, to say the least. In such circumstances, familiarizing your business with technology and getting automated is certainly the key aspect.

But the question is how to go about doing it? The following suggestive aspects can be touched upon.

  • Leverage the Internet: Increased use of technology and invoking more internet-enabled services.
  • Automated Responses: Using chatbots to generate prompt responses to clients.
  • User-friendliness: Make your business website look aesthetically pleasing and easy to interact with for increased user engagement.
  • Social Media Marketing: Using social media marketing effectively for a greater reach.

Besides these, there are numerous ways of employing technology in your food business.

5.1. Is Incorporating Technology into your Food Business Hard?

For companies on the offensive, certainly not. A hyperlocal food delivery system can surely make you more technology-enabled and increasingly responsive to customer queries and grievances if any.

Specifically writing, food business ideas never go out of vogue as people have a biological craving to eat several times a day. Starting a business that is centred around various delectable food delicacies can be an economically rewarding experience. Online food businesses that are immersed knee-deep into technology have clearly become a fad. Be it business finances, generating merchandise sales, operational flow through, technology has a considerable role to play everywhere. So, why not go online, turn digital, adopt automated processes, act hyperlocal, get “foodtechhed” and reserve your share of pie when you can? The statistics to follow will surely push thoughtful businesses towards going online.

5.2. Growing smartphone penetration statistics: Is it time now to make your business go online?

‘It’s always about timing. If it’s too soon, no one understands. If it’s too late, everyone’s forgotten.

The world has witnessed an exponential rise in the number of smartphones being bought by customers across the globe. The global market has moved from landline phones in-a-few- homes of a town to having mobile phones with almost every member-of-a-home in the last decade or so. A report on smartphone penetration published in December 2021 cites that the global smartphone penetration rate is estimated to have reached over 78 per cent in 2020. Data in the same report reveals that in North America and Europe, the smartphone adoption rate stands at about 82 per cent and 72 per cent respectively. These statistics are one compelling reason as to why businesses should go online. Human observations and data reveal that a significant number of food bookings via online platform through the use of mobile phones has been on the rise ever since the increasing penetration of mobile phones around the globe. For far sighted businesses, this data can serve as a strong basis and catalyst to get going.

Moreover, the average screen time (the time a person spends while seeing or using his mobile phone) has also been on the rise ever since. The greater the smartphone penetration and ease of internet access, the greater is the likelihood to remain glued to your mobile screens.
Furthermore, such has been the pace of technology and mobile adoption around the globe that as per a study, it was reported that an average American spends over 3 hours 13 minutes looking at mobile screens each day. Additionally, they spend roughly 4 hours on their computer screens

Britishers too are not far behind, showing an average of around 6 hours 25 minutes consolidated screen time each day, with mobile screen time nearing around 2 hours 44 minutes. The study found the Philippines to be having the highest mobile screen time nearing around 6 hours each day. Brazilians reported an average mobile screen time of over 5 hours. These facts cum statistics push thinking-to-be-businesses to think of becoming ought-to-be- businesses.

The fact that there is a growing use of the internet and mobile phones and more online presence of consumers worldwide, the time is just opportune to get the ball rolling. If you still spend too much time thinking about starting your online food business, you’ll probably never get it done.

5.3. Going online with your food start up: No more wishing. It is time to make things happen

The use of technology in the food business has become quite mundane. Businesses incapable of effectively using it can be everything, but successful. Given the galloping pace of competition and technological adoptions in the food industry lately, it would be akin to turning a blind eye to our own business prospects if, without embracing technology we continue to engage ourselves in it.

This era of automation and technological amalgamation requires sincere efforts on the part of food businesses. Given the food industry’s growth trends which have chosen technology and automation as their business pivot, the revenues can be big and returns, exceptional. And it is not a big deal if ‘technology-adoption trends by food businesses’ are anything to go by. As per a report published in the year 2020, online on-demand food delivery services are projected to grow by $44.23 billion during the years 2020-2024 in some APAC countries, Europe, North America and South America. The report further mentions the advantage the online food delivery service businesses command owing to their level of market penetration and huge scale of operations.

Moreover, the seamless opportunities that are present in online food business, the challenges that lie ahead and the upcoming trends which may be exploited by prudent and smart business have also been discussed. All this necessitates that the opportunities are plethora in the market for online food businesses, just that the right kind of business initiative, a comprehensive plan keeping in view the products and markets, and its feasible execution can work wonders for established businesses and even for start-ups

What if I say, using technology in your food business can be economically yielding and technically nurturing and as easy as rolling off a log?
The right use of technology has brought a lot of economic and operational respite for businesses ever since. A food business, like any other business, must check upon the following three parameters which ought to be there prior to starting or while defining a business.

  • Customer group:- The target market or those sets of customers who are going to buy your product/service.
  • Customer function:- This answers- What need of that target market does your product/service satisfy?
  • Alternative technology:- The technology or the way through which the needs and wants of the target market will be met.

It is noteworthy that technology serves as a strong basis for a businesses’ growth. In fact, extensive use of the incumbent technology is a strong catalyst for spurring business growth. Food start-ups in order to get ‘foodtechhed’ must willingly learn to adopt it. So how does a food business wanting to start, goes about finding the convenient and right technological process and online platform? How can it unite with a hyperlocal business which can help it have a global presence?

As they say- “The technology you use impresses no one. The experience you create with it is everything.” Holding this adage to be true, we can help your standstill business ideas go online and find the right runway to provide them wings of mettle to fly and soar high. With the ease and convenience our software brings for start-up food businesses, the journey would surely be enthralling and benefitting one so much so that the businesses wouldn’t want to deboard from their business class cabins. Join us and come on board to experience the mesmerising journey that awaits us.